As systems based on opaque Artificial Intelligence (AI) continue to flourish in diverse real-world applications, understanding these black box models has become paramount. In response, Explainable AI (XAI) has emerged as a field of research with practical and ethical benefits across various domains. This paper not only highlights the advancements in XAI and its application in real-world scenarios but also addresses the ongoing challenges within XAI, emphasizing the need for broader perspectives and collaborative efforts. We bring together experts from diverse (...) fields to identify open problems, striving to synchronize research agendas and accelerate XAI in practical applications. By fostering collaborative discussion and interdisciplinary cooperation, we aim to propel XAI forward, contributing to its continued success. Our goal is to put forward a comprehensive proposal for advancing XAI. To achieve this goal, we present a manifesto of 27 open problems categorized into nine categories. These challenges encapsulate the complexities and nuances of XAI and offer a road map for future research. For each problem, we provide promising research directions in the hope of harnessing the collective intelligence of interested stakeholders. (shrink)

Previous research in Explainable Artificial Intelligence (XAI) suggests that a main aim of explainability approaches is to satisfy specific interests, goals, expectations, needs, and demands regarding artificial systems (we call these “stakeholders' desiderata”) in a variety of contexts. However, the literature on XAI is vast, spreads out across multiple largely disconnected disciplines, and it often remains unclear how explainability approaches are supposed to achieve the goal of satisfying stakeholders' desiderata. This paper discusses the main classes of stakeholders calling for explainability (...) of artificial systems and reviews their desiderata. We provide a model that explicitly spells out the main concepts and relations necessary to consider and investigate when evaluating, adjusting, choosing, and developing explainability approaches that aim to satisfy stakeholders' desiderata. This model can serve researchers from the variety of different disciplines involved in XAI as a common ground. It emphasizes where there is interdisciplinary potential in the evaluation and the development of explainability approaches. (shrink)

We argue that explainable artificial intelligence (XAI), specifically reason-giving XAI, often constitutes the most suitable way of ensuring that someone can properly be held responsible for decisions that are based on the outputs of artificial intelligent (AI) systems. We first show that, to close moral responsibility gaps (Matthias 2004), often a human in the loop is needed who is directly responsible for particular AI-supported decisions. Second, we appeal to the epistemic condition on moral responsibility to argue that, in order to (...) be responsible for her decision, the human in the loop has to have an explanation available of the system’s recommendation. Reason explanations are especially well-suited to this end and we examine whether – and how – it might be possible to make such explanations fit with AI systems. We support our claims by focusing on a case of disagreement between human in the loop and AI system. (shrink)

Modern computer systems are ubiquitous in contemporary life yet many of them remain opaque. This poses significant challenges in domains where desiderata such as fairness or accountability are crucial. We suggest that the best strategy for achieving system transparency varies depending on the specific source of opacity prevalent in a given context. Synthesizing and extending existing discussions, we propose a taxonomy consisting of eight sources of opacity that fall into three main categories: architectural, analytical, and socio-technical. For each source, we (...) provide initial suggestions as to how to address the resulting opacity in practice. The taxonomy provides a starting point for requirements engineers and other practitioners to understand contextually prevalent sources of opacity, and to select or develop appropriate strategies for overcoming them. (shrink)

A central goal of research in explainable artificial intelligence (XAI) is to facilitate human understanding. However, understanding is an elusive concept that is difficult to target. In this paper, we argue that a useful way to conceptualize understanding within the realm of XAI is via certain human abilities. We present four criteria for a useful conceptualization of understanding in XAI and show that these are fulfilled by an abilities-based approach: First, thinking about understanding in terms of specific abilities is motivated (...) by research from numerous disciplines involved in XAI. Second, an abilities-based approach is highly versatile and can capture different forms of understanding important in XAI application contexts. Third, abilities can be operationalized for empirical studies. Fourth, abilities can be used to clarify the link between explainability, understanding, and societal desiderata concerning AI, like fairness and trustworthiness. Conceptualizing understanding as abilities can therefore support interdisciplinary collaboration among XAI researchers, provide practical benefit across diverse XAI application contexts, facilitate the development and evaluation of explainability approaches, and contribute to satisfying the societal desiderata of different stakeholders concerning AI systems. (shrink)