Problem Solving Technologies provides a user friendly understanding of technological objects including what they are and how the function in our lives.

A study is reported which focused on the problem-solving strategies employed by expert electronics engineers pursuing a real-world task: integrated-circuit design. Verbal protocol data were analysed so as to reveal aspects of the organisation and sequencing of ongoing design activity. These analyses indicated that the designers were implementing a highly systematic solution-development strategy which deviated only a small degree from a normatively optimal top-down and breadth-first method. Although some of the observed deviation could be described as opportunistic in (...) nature, much of it reflected the rapid depth-first exploration of tentative solution ideas. We argue that switches from a predominantly breadth-first mode of problem solving to depth-first or opportunistic modes may be an important aspect of the expert's strategic knowledge about how to conduct the design process effectively when faced with difficulties, uncertainties, and design impasses. (shrink)

Sign-theoretical concepts have been used in research into the nature of living systems, not only by biologists, semioticians, and philosophers, but also by scientists who analyze organisms from the perspective of Decision Theory. Decision Theory (DT) describes both the external behavior and the internal information-processing of any kind of agent in terms of problem solving. Such “problem solving” is considered a complex process of: (1) defining a goal in an environment, (2) selecting the means to reach (...) the defined goal, and (3) controlling the effects of said selected means on the environment. The hypothesis that problem-solving agents are, first, physical entities and, second, sign-using systems is one of the most influential ideas in Decision Theory. This idea has been developed under the name of the ‘Physical Symbol System Hypothesis’ (PSSH) since the 1950s, particularly by two American scientists, Allen Newell and Herbert A. Simon, who did interdisciplinary research in cognitive science, artificial intelligence, economics, and decision theory. This paper first gives a short overview of the basic semiotic theory that underlies Newell’s and Simon’s work, and then offers some ideas on a specifically biosemiotic use of the Physical SymbolSystem Hypothesis. (shrink)

This book offers a uniquely constructive set of tools for engaging complex and controversial ethical problems. Covering such practical methods as diversifying options, lateral thinking, reframing problems, approaching conflicts as creative opportunities, and many others, it shows how to find "room to move" inside even the most challenging ethical problems, and thereby discover new and productive ways to deal with them. The book features numerous exercises and applications that consider a wide range of familiar ethical issues--including the moral status of (...) animals, the death penalty, poverty, drug use, and many others--and ends with some of the toughest: abortion, assisted suicide, and environmental ethics. An ideal supplement for any general ethics course, Creative Problem-Solving in Ethics can also be used in more specific "applied" courses like bioethics, business ethics, and social ethics, as well as in critical thinking courses that emphasize ethics. In addition, it provides a concise and engaging introduction to creative thinking for workshop participants and general readers. From the very beginning of the book, readers will discover that creative thinking can offer imaginative and promising alternatives to seemingly intractable ethical dilemmas. (shrink)

In this paper I study the activity of mathematical problem-solving in scientific practice, focussing on enquiries in mathematical social science. I identify three salient phases of mathematical problem-solving and adopt them as a reference frame to investigate aspects of applications that have not yet received extensive attention in the philosophical literature.

Computer-simulated scenarios have been part of psychological research on problem solving for more than 40 years. The shift in emphasis from simple toy problems to complex, more real-life oriented problems has been accompanied by discussions about the best ways to assess the process of solving complex problems. Psychometric issues such as reliable assessments and addressing correlations with other instruments have been in the foreground of these discussions and have left the content validity of complex problem (...) class='Hi'>solving in the background. In this paper, we return the focus to content issues and address the important features that define complex problems. (shrink)

This paper begins with an analysis of global problems shaping education, particularly as they impact upon learning and life chances. In addressing these problems a range of philosophical positions and controversies are considered, including: traditional romantic and institutional views of schooling; and more recent maximalist, neo-liberal, emancipatory and post-modern-perspectives of lifelong learning. In this paper we argue that these do not represent 'the last word' on the provision of learning and the enhancement of life chances and instead we put forward (...) an alternative view based upon the notion of adopting an inclusive problem-solving approach, which we believe may be better suited to offering solutions to the various global problems that have been identified or that are still emerging. We believe that such an approach addresses and expands the individual, social, economic and political features of education and conduces to the improvement and expansion of learning and life chances. (shrink)

Complex problem solving (CPS) emerged in the last 30 years in Europe as a new part of the psychology of thinking and problem solving. This paper introduces into the field and provides a personal view. Also, related concepts like macrocognition or operative intelligence will be explained in this context. Two examples for the assessment of CPS, Tailorshop and MicroDYN, are presented to illustrate the concept by means of their measurement devices. Also, the relation of complex cognition (...) and emotion in the CPS context is discussed. The question if CPS requires complex cognition is answered with a tentative “yes.”. (shrink)

Objective: To identify problem solving strategies in general practice. Basic procedures: Three styles of scientific reasoning were defined and modelled on the medical environment. These models were tested in a simulated doctor-patient encounter.

Multiple theories of problem-solving hypothesize that there are distinct qualitative phases exhibited during effective problem-solving. However, limited research has attempted to identify when transitions between phases occur. We integrate theory on collaborative problem-solving with dynamical systems theory suggesting that when a system is undergoing a phase transition it should exhibit a peak in entropy and that entropy levels should also relate to team performance. Communications from 40 teams that collaborated on a complex problem (...) were coded for occurrence of problem-solving processes. We applied a sliding window entropy technique to each team's communications and specified criteria for identifying data points that qualify as peaks and determining which peaks were robust. We used multilevel modeling, and provide a qualitative example, to evaluate whether phases exhibit distinct distributions of communication processes. We also tested whether there was a relationship between entropy values at transition points and CPS performance. We found that a proportion of entropy peaks was robust and that the relative occurrence of communication codes varied significantly across phases. Peaks in entropy thus corresponded to qualitative shifts in teams’ CPS communications, providing empirical evidence that teams exhibit phase transitions during CPS. Also, lower average levels of entropy at the phase transition points predicted better CPS performance. We specify future directions to improve understanding of phase transitions during CPS, and collaborative cognition, more broadly. (shrink)

The current study describes the implementation of an online Future Problem Solving program in the field of Health education and set out to explore its contribution to students' eHealth Literacy identity, by using two levels of teacher guidance: minimal vs. frequent. FPS was employed in two groups of Health students. In the research group, frequent weekly guidance was provided to the students centered on the enhancement of eHealth Literacy skills, whereas in the control group minimal guidance was offered (...) by the lecturer. Data for the analysis were gathered from 113 Israeli undergraduate students of a Management of Health Service Organizations program, of whom 62 comprised the research group. Data were gathered twice, pre- and post-program implementation from both groups. Findings showed significant differences between the tests only for the research group, with increased levels of eHealth Literacy skills detected between the tests. The perception of the FPS program as meaningful contributed to students' perceived eHealth Literacy skills only in the research group whereas non-significant results were shown for the control group. This study mainly shows that the enhancement of skills in online educational environments requires frequent and personalized guidance. Faculty must recognize the role of the instructor as a facilitator of learning and design successful scaffolding strategies to nurture students' lifelong learning skills during distance learning. (shrink)

Integrative systems biology is an emerging field that attempts to integrate computation, applied mathematics, engineering concepts and methods, and biological experimentation in order to model large-scale complex biochemical networks. The field is thus an important contemporary instance of an interdisciplinary approach to solving complex problems. Interdisciplinary science is a recent topic in the philosophy of science. Determining what is philosophically important and distinct about interdisciplinary practices requires detailed accounts of problem-solving practices that attempt to understand how specific (...) practices address the challenges and constraints of interdisciplinary research in different contexts. In this paper we draw from our 5-year empirical ethnographic study of two systems biology labs and their collaborations with experimental biologists to analyze a significant problem-solving approach in ISB, which we call adaptive problem solving. ISB lacks much of the methodological and theoretical resources usually found in disciplines in the natural sciences, such as methodological frameworks that prescribe reliable model-building processes. Researchers in our labs compensate for the lack of these and for the complexity of their problems by using a range of heuristics and experimenting with multiple methods and concepts from the background fields available to them. Using these resources researchers search out good techniques and practices for transforming intractable problems into potentially solvable ones. The relative freedom lab directors grant their researchers to explore methodological options and find good practices that suit their problems is not only a response to the complex interdisciplinary nature of the specific problem, but also provides the field itself with an opportunity to discover more general methodological approaches and develop theories of biological systems. Such developments in turn can help to establish the field as an identifiably distinct and successful approach to understanding biological systems. (shrink)

The general thesis that science is essentially a problem-solving activity is extended to the development of new fields. Their development represents a research strategy for generating and solving new unsolved problems and solving existing ones in related fields. The pattern of growth of new fields is guided by the central problems within the field and applicable problems in other fields. Proponents of existing research traditions welcome work in new fields, if they believe it will increase the (...) problem-solving effectiveness of their tradition. Correspondingly, researchers in new fields will graft their work onto established traditions, if they believe it will augment the problem-solving effectiveness of their work. The above claims are defended through using the development of paleomagnetism as a case study. (shrink)

Intelligent mental representations of physical, cognitive and social environments allow humans to navigate enormous search spaces, whose sizes vastly exceed the number of neurons in the human brain. This allows us to solve a wide range of problems, such as the Traveling Salesperson Problem, insight problems, as well as mathematics and physics problems. As an area of research, problem solving has steadily grown over time. Researchers in Artificial Intelligence have been formulating theories of problem solving (...) for the last 70 years. Psychologists, on the other hand, have focused their efforts on documenting the observed behavior of subjects solving problems. This book represents the first effort to merge the behavioral results of human subjects with formal models of the causative cognitive mechanisms. The first coursebook to deal exclusively with the topic, it provides a main text for elective courses and a supplementary text for courses such as cognitive psychology and neuroscience. (shrink)

According to the restructuring hypothesis, insight problem solving typically progresses through consecutive stages of search, impasse, insight, and search again for someone, who solves the task. The order of these stages was determined through self-reports of problem solvers and has never been verified behaviorally. We asked whether individual analysis of problem solving attempts of participants revealed the same order of problem solving stages as defined by the theory and whether their subjective feelings corresponded (...) to the problem solving stages they were in. Our participants tried to solve the Five-Square problem in an online task, while we recorded the time and trajectory of their stick movements. After the task they were asked about their feelings related to insight and some of them also had the possibility of reporting impasse while working on the task. We found that the majority of participants did not follow the classic four-stage model of insight, but had more complex sequences of problem solving stages, with search and impasse recurring several times. This means that the classic four-stage model is not sufficient to describe variability on the individual level. We revised the classic model and we provide a new model that can generate all sequences found. Solvers reported insight more often than non-solvers and non-solvers reported impasse more often than solvers, as expected; but participants did not report impasse more often during behaviorally defined impasse stages than during other stages. This shows that impasse reports might be unreliable indicators of impasse. Our study highlights the importance of individual analysis of problem solving behavior to verify insight theory. (shrink)

There are two opposed theories which attempt to account for the processes of problem solution involved in learning and intelligence. The former is neural in its basis and postulates the existence of a bare connection as a bonding or linkage of two experiences. The second theory, that of gestalt, implies that learning or apprehension involves a relationship of the parts of the experience to each other as well as to the whole. While these psychological schools are exclusive of and (...) opposed to each other, yet they are merely extremes of what actually exists. There is a minimum level of learning in which associationism is operative and a maximum intellectual level at which explicit relationships predominate. An examination of experimental results will show this to be the case. The results of conditioned reflex experiments in both animals and man appear to show that there is present nothing beyond arbitrary linkage or bonding between the parts of the situation involved. On the other hand, one finds a certain degree of implicit meaning involved in perceptual situations—the level of animal achievement—as well as a certain measure of transfer of meaning. Explicit meanings may be related by means of word symbols involving the principle of the concept through the medium of speech, and this is only arrived at by human beings. We may regard these higher levels as “emergents” from the level of bonding or linkage. (shrink)

Interactive computer systems can support their users in problem solving, both in Performing their work tasks and in using the systems themselves. Not only is direct support for heuristics beneficial, but to do so modifies the form of computer support provided. This Paper defines and explores the use of problem solving heuristics in user interface design.

This timely volume explores pressing questions that relate to democracy and the politics of knowledge, in a dialogue based on developing and applying philosophies that stress the importance of dialogue, democracy and criticism.

The aim of this paper is to describe the way in which argumentative patterns come into being in plenary debate over legislative issues in the European Parliament. What kind of argumentative patterns are to be expected within this macro context? It is shown that the argumentative patterns that come into being in legislative debate in the European Parliament depend for the most part on the problem-solving argumentation that is put forward in the opening speech by the rapporteur of (...) the parliamentary committee report. This argumentation can be pragmatic problem-solving argumentation or complex problem-solving argumentation. The most important prototypical argumentative patterns are investigated in the argumentation put forward by the Members of parliament. This investigation is based on an inventory of the arguments that can in principle be used to support or attack the initial problem-solving argumentation put forward by the rapporteur. (shrink)

Starting from the Italian results of the PISA 2015 surveys as regards the competence of young students in collaborative problem-solving, in this paper we conduct a critical analysis of the concept of competence, as seen through the lens of the Capability Approach. The Philosophy for Children curriculum is presented as a pedagogical and didactic proposal capable of re-conceptualizing the constructs of ‘problem-solving’ and ‘collaboration’. In the light of ‘Complex Thinking’ theory and the ‘community of inquiry’ classroom (...) methodology, the general theoretical frame of the PISA and DeSeCo approach to problem-solving has been criticized for its focus on what has been defined in terms of “internal mental structures in the sense of abilities, dispositions or resources embedded in the individual”. The proposal of Philosophy for Children and its ‘community of inquiry’ methodology are considered and discussed. This educational curriculum provides a real opportunity to rethink citizenship education by concentrating on the value and power of collective agency and the ability to wonder about our world. The pedagogical implications are significant because this means that we should be aiming to align academic education not with what society is, but with what it could or should be. To achieve this, education policies and planning actions need to focus on values and principles, on matters such as freedom, social equity and participation. These matters are not exclusive to the realms of individual endowment and performance. They have fundamental ethical and cultural components. Philosophy for Children can be considered as an opportunity to work towards the educational and political goal of creating “flourishing communities”. (shrink)

In this paper, I draw attention to two problems that Milan Kundera’s The Book of Laughter and Forgetting faces. I propose that a single word change can solve both.

Cognitive scientists have focused too narrowly on the acquisition of data and on the methods to extract patterns from those data. We argue that a successful science of the mind requires widening our focus to include the problems being solved by cognitive processes. Frameworks that characterize cognitive processes in terms of instrumental problem‐solving, such as those within the evolutionary social sciences, become necessary if we wish to discover more accurate descriptions of those processes.

This paper presents an analysis of emotional and affectively toned discourse in biomedical engineering researchers’ accounts of their problem solving practices. Drawing from our interviews with scientists in two laboratories, we examine three classes of expression: explicit, figurative and metaphorical, and attributions of emotion to objects and artifacts important to laboratory practice. We consider the overall function of expressions in the particular problem solving contexts described. We argue that affective processes are engaged in problem (...) class='Hi'>solving, not as simply tacked onto reasoning but as integral to it. The examples we present illustrate the close relation of emotion to problem solving and experimentation; they also implicate social and cultural dimensions of emotion expression. The analysis underscores a need to consider emotional expression to be intimately and importantly tied to the cognitive achievements and social negotiations of laboratory practices. (shrink)

In the movie The Gold Rush Charlie Chaplin and his friend are stranded in a log cabin in the middle of winter while a blizzard rages. The cabin is isolated, and they have a very big problem – there is nothing to eat. They pace around wondering what to do. Charlie's friend starts to see Charlie as a chicken, and he tries to kill him. He chases Charlie around the cabin many times. Eventually they hit upon the idea of (...) boiling an old boot and eating it for dinner. With great delicacy they sit at the table and eat the boot as if it were a gourmet meal. They solved the problem of having nothing to eat. While their solution to the problem did not result in a culinary feast, this example reveals two crucial features of problem solving. First, a problem exists when a goal must be achieved and the solution is not immediately obvious. Second, problem solving often involves attempting different ways to solve the problem. Put more formally, a problem has four components. First, there is an initial state. This is the person's state of knowledge at the start of a problem. Second, there is the goal state: the goal that the person wishes to achieve. Third are the actions or operations that the problem‐solver can use to get to the goal state. Fourth is the task environment that the solver is working in. The task environment consists of the features of the physical environment that can either directly or indirectly constrain or suggest different ways of solving a problem. I will sketch out the main currents of thinking in research in this area, beginning by reviewing the history of research on problem solving and then focusing on a number of important issues in problem‐solving research. Finally, I will give an overview of some recent developments. (shrink)

In the course of daily life we solve problems often enough that there is a special term to characterize the activity and the right to expect a scientific theory to explain its dynamics. The classical view in psychology is that to solve a problem a subject must frame it by creating an internal representation of the problem‘s structure, usually called a problem space. This space is an internally generable representation that is mathematically identical to a graph structure (...) with nodes and links. The nodes can be annotated with useful information, and the whole representation can be distributed over internal and external structures such as symbolic notations on paper or diagrams. If the representation is distributed across internal and external structures the subject must be able to keep track of activity in the distributed structure. Problem solving proceeds as the subject works from an initial state in this mentally supported space, actively construction possible solution paths, evaluating them and heuristically choosing the best. Control of this exploratory process is not well understood, as it is not always systematic, but various heuristic search algorithms have been proposed and some experimental support has been provided for them. (shrink)

Hamblin distinguished between formal and descriptive dialectic. Formal normative models of deliberation dialogue have been strongly emphasized as argumentation frameworks in computer science. But making such models of deliberation applicable to real natural language examples has reached a point where the descriptive aspect needs more interdisciplinary work. The new formal and computational models of deliberation dialogue that are being built in computer science seem to be closely related to some already existing and very well established computing technologies such as (...) class='Hi'>problem solving and decision making, but whether or how dialectical argumentation can be helpful to support these systems remains an open question. The aim of this paper is to examine some real examples of argumentation that seem to hover on the borderlines between deliberation, problem solving and decision making. (shrink)

According to Zagzebski, understanding something is justified by the exercise of cognitive skills and intellectual virtues the knower possesses. Zagzebski develops her view by suggesting that “understanding has internalist conditions for success”. Against this view, Grimm raises an objection: what justifies understanding is the reliability of the processes by which we come to understand, and we need not be aware of the outcome of all reliable processes. Understanding is no exception, so, given that understanding something results from reliable processes, we (...) need not always be aware of what we understand. I reply to Grimm’s objection; I argue that Zagzebski’s internalist requirement is best conceived as accessibility to conscious reflection. The accessibility condition is satisfied because understanding solves problems on the knower’s research agenda. And whenever problem-solving is non-trivial, the knower needs to reflect on what the best solving strategy is. (shrink)

In adversarial problem solving (APS), one must anticipate, understand and counteract the actions of an opponent. Military strategy, business, and game playing all require an agent to construct a model of an opponent that includes the opponent's model of the agent. The cognitive mechanisms required for such modeling include deduction, analogy, inductive generalization, and the formation and evaluation of explanatory hypotheses. Explanatory coherence theory captures part of what is involved in APS, particularly in cases involving deception.

If rituals persist in part because of their memory-taxing attributes, from whence do they arise? I suggest that magical practices form the core of rituals, and that many such practices derive from learned pseudo-causal associations. Spurious associations are likely to be acquired during problem-solving under conditions of ambiguity and danger, and are often a consequence of imitative social learning. (Published Online February 8 2007).

Complex problem solving can be interpreted as the number of psychological mechanisms that allow us to reach our targets in difficult situations, that can be classified as complex, dynamic, non-transparent, interconnected, and multilayered, and also polytelic. The previous results demonstrated associations between the personality dimensions neuroticism, conscientiousness, and extraversion and problem-solving performance. However, there are no studies dealing with personality disorders in connection with CPS skills. Therefore, the current study examines a clinical sample consisting of people (...) with personality and/or depressive disorders. As we have data for all the potential personality disorders and also data from each patient regarding to potential depression, we meet the whole range from healthy to impaired for each personality disorder and for depression. We make use of a unique operationalization: CPS was surveyed in a simulation game, making use of the microworld approach. This study was designed to investigate the hypothesis that personality traits are related to CPS performance. Results show that schizotypal, histrionic, dependent, and depressive persons are less likely to successfully solve problems, while persons having the additional behavioral characteristics of resilience, action orientation, and motivation for creation are more likely to successfully solve complex problems. (shrink)

Recent research on human problem solving has largely focused on laboratory tasks that do not demand from the subject much prior, task‐related information. This study seeks to extend the theory of human problem solving to semantically richer domains that are characteristic of professional problem solving. We discuss the behavior of a single subject solving problems in chemical engineering thermodynamics. We use as a protocol‐encoding device a computer program called SAPA which also doubles as (...) a theory of the subject's problem‐solving behavior. The subject made extensive use of means‐ends analysis, similar to that observed in semantically less rich domains, supplemented by recognition mechanisms for accessing information in semantic memory. (shrink)

Experimental research by social and cognitive psychologists has established that cooperative groups solve a wide range of problems better than individuals. Cooperative problem solving groups of scientific researchers, auditors, financial analysts, air crash investigators, and forensic art experts are increasingly important in our complex and interdependent society. This comprehensive textbook--the first of its kind in decades--presents important theories and experimental research about group problem solving. The book focuses on tasks that have demonstrably correct solutions within mathematical, (...) logical, scientific, or verbal systems, including algebra problems, analogies, vocabulary, and logical reasoning problems.The book explores basic concepts in group problem solving, social combination models, group memory, group ability and world knowledge tasks, rule induction problems, letters-to-numbers problems, evidence for positive group-to-individual transfer, and social choice theory. The conclusion proposes ten generalizations that are supported by the theory and research on group problem solving. Group Problem Solving is an essential resource for decision-making research in social and cognitive psychology, but also extremely relevant to multidisciplinary and multicultural problem-solving teams in organizational behavior, business administration, management, and behavioral economics. (shrink)

Learning to solve a class of problems can be characterized as a search through a space of hypotheses about the rules for solving these problems. A series of four experiments studied how different learning conditions affected the search among hypotheses about the solution rule for a simple computational problem. Experiment 1 showed that a problem property such as computational difficulty of the rules biased the search process and so affected learning. Experiment 2 examined the impact of examples (...) as instructional tools and found that their effectiveness was determined by whether they uniquely pointed to the correct rule. Experiment 3 compared verbal directions with examples and found that both could guide search. The final experiment tried to improve learning by using more explicit verbal directions or by adding scaffolding to the example. While both manipulations improved learning, learning still took the form of a search through a hypothesis space of possible rules. We describe a model that embodies two assumptions: the instruction can bias the rules participants hypothesize rather than directly be encoded into a rule; participants do not have memory for past wrong hypotheses and are likely to retry them. These assumptions are realized in a Markov model that fits all the data by estimating two sets of probabilities. First, the learning condition induced one set of Start probabilities of trying various rules. Second, should this first hypothesis prove wrong, the learning condition induced a second set of Choice probabilities of considering various rules. These findings broaden our understanding of effective instruction and provide implications for instructional design. (shrink)