Face-oriented acts of empathy in psychotherapy

Pragmatics and Society 12 (3):373-389 (2021)
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Abstract

Using Conversation Analytic methods, the present study attempts to analyze the various functions of face-based therapist empathy, and how they are sequentially realized in different psychotherapeutic settings. Four types of face-based therapeutic functions are discussed; more specifically, it is illustrated how therapist empathy may serve to maintain, enhance, threaten or even save the client’s face. The findings gained could contribute to a better understanding of the face-based therapeutic functions of empathy; also, the study may inspire researchers to further investigate other functions of therapist empathy in psychotherapy.

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