Surface Acting, Emotional Exhaustion, and Employee Sabotage to Customers: Moderating Roles of Quality of Social Exchanges

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Frontiers in Psychology 9 (2018)
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10.3389/fpsyg.2018.02197

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C Liu
Renmin University of China
Li Zhang
Renmin University of China

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Self-control as limited resource: regulatory depletion patterns.Mark Muraven, Dianne Tice & Roy Baumeister - 1998 - Journal of Personality and Social Psychology 74 (3):774–89.

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