Abstract

Peltokorpi and Hood provide a systematic review of theory and research examining the ways communication and conversations help dyads, groups, and teams form and maintain transactive memory systems (TMS; Wegner, Erber, & Raymond, 1991) through overlapping encoding, storage, and retrieval processes. Peltokorpi and Hood organized their systematic review of 34 articles published in psychology, communication and organization research and management into four main themes: i) communication frequency and quality; ii) communication medium and group development, iii) communication styles, and iv) communication networks.