A foundation for understanding online trust in electronic commerce

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Journal of Information, Communication and Ethics in Society 3 (3):131-141 (2005)
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Abstract

Trust is a key concept in business, particularly in electronic commerce. In order to understand online trust, one must first study trust research conducted in the offline world. The findings of such studies, dating from the 1950’s to the present, provide a foundation for online trust theory in e‐commerce. This paper provides an overview of the existing trust literature from the fields of philosophy, psychology, sociology, management, and marketing. Based on these bodies of work, online trust is briefly explored. The range of topics for future research in online trust in e‐commerce is presented.

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10.1108/14779960580000267

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Citations of this work

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Males' trust and mistrust of females in Muslim matrimonial sites.Yeslam Al-Saggaf - 2013 - Journal of Information, Communication and Ethics in Society 11 (3):174-192.
Designing trust with software agents: A case study.Stijn Bernaer, Martin Meganck, Greet Vanden Berghe & Patrick De Causmaecker - 2006 - Journal of Information, Communication and Ethics in Society 4 (1):37-48.

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References found in this work

Trust and antitrust.Annette Baier - 1986 - Ethics 96 (2):231-260.

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