Abstract

The notion of refugees as a viable source of labor to address skill shortages in the destination country’s labor market has rarely been the dominant discourse on refugee entrants. Bella’s1 lived experience as a professional woman who arrived as a Syrian conflict refugee to Australia in 2017 presents an outlier in refugee research and challenges conventional scholarly wisdom and public discourse. A combination of human capital, a purposeful use of networks, supported by her desire for recognition and a deep sense of self-worth allowed her to navigate the formalized and structured Australian business landscape. Accordingly, she was able to overcome the stigma of being a refugee: Less worthy of employment status in a position representative of her overseas skills and qualifications. In drawing on an outlier methodology and critical theory, we develop a more nuanced understanding of the agency of skilled and qualified refugee women drawing attention to lessons for business which typically takes a “one size fits all” approach to labor integration.