Conversational Agents for Mental Health and Wellbeing

In Teresa Lopez-Soto, Dialog Systems: A Perspective From Language, Logic and Computation. Springer Verlag. pp. 219-244 (2021)
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Abstract

Recent advances in spoken language technology, artificial intelligence, and conversational interface design, coupled with the emergence of smart devices, have increased the possibilities of using conversational interfaces for a growing range of application domains. These interfaces are currently applied in the healthcare domain in a range of innovative tasks that allow to provide a more natural user-friendly human-machine communication, promote patient participation in their own care, and help and support medical professionals. This chapter describes in detail the great potential for the use of conversational interfaces for the specific area of mental health, highlighting their most valuable applications in this domain and the open challenges for future research.

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